Dispatch & Delivery

Shipping costs & delivery time

Shipping in Germany (Germany)
In Germany we ship with dpd.
The delivery time is about 5-7 working days after receipt of payment.
The national delivery costs a flat rate of € 4,90 incl. 19% VAT up to 31 kg.

Shipping abroad (worldwide)
We ship worldwide with Deutsche Post AG and dpd.
The delivery time is about 7-10 working days after receipt of payment.
The costs for shipping international incl. 19% VAT are calculated according to the weight including packaging:
0.01 kg - 0.50 kg € 7.50; 0.51 kg - 1.00 kg € 10.00; 1.01 kg - 2.00 kg € 15.00; 2.01 kg - 2.50 kg € 22.50; 2.51 kg - 3.00 kg € 25.00; 3.01 kg - 4.00 kg € 30.00; 4.01 kg - 4.50 kg € 37.50; 4.51 kg - 5.00 kg € 40.00; 5.01 kg - 6.00 kg € 45.00; 6.01 kg - 6.50 kg € 52.50; 6,51 kg - 7,00 kg € 55,00; 7.01 kg - 8.00 kg € 60.00
The final shipping costs will be calculated during the ordering process and will be visible to the customer before completing his payable order.
In the case of cross-border deliveries to non-EU countries, additional charges (such as import sales tax or duty) may be payable by the customer over which we have no control. Also, it can come here through the customs processing to delays.
Larger order quantities or shipping weights as indicated must be requested directly from us and can not be ordered via the online shop.

Packaging
We participate in a dual system and are registered with the Zentrale Stelle Verpackungsregister (ZSVR).

Payment

In the order process you can choose between the payment option "PayPal" or "Prepayment":

PayPal
PayPal is the online payment service that makes it easy, fast and secure to pay on the internet. To use you create a one-time PayPal account, by depositing his bank or credit card details at PayPal. PayPal uses this data again and again, so that they are not to be entered with every purchase.

In addition, there is the possibility to be forwarded directly from the shopping cart via PayPal Express to the online payment service PayPal. In this case, no registration is necessary with us, because you can directly access the PayPal CHECK OUT purchase button to his PayPal account. After successful input of the personal data and the desired delivery address with PayPal, one confirms on our purchase completion page the purchase.

When paying with PayPal and PayPal Express, there are no charges for the customer.

Payment in Advance / Prepayment
By choosing the payment option "Prepayment", the customer will be notified of our bank details with the order confirmation email, with the request within 7 calendar days to transfer the invoice amount stating the order and customer number. As long as the goods are reserved.

Returns are refunded via the payment option selected in the order process. In the case of bank transfer, we require the bank details, stating the account holder, by written and immediate mailing by the customer.