Terms and Conditions
for this Online-Shop
1. Conclusion of the Contract
The presentation of the products in the online shop is not a legally binding offer, but a non-binding online catalog dar. If you the online ordering process by entering the information required there (Step 1: address, 2nd step: shipping, 3rd step : Payment, Step 4: Check & Order) and in the fourth and last step click on the button "Buy", you place a binding order of the goods in the shopping cart. The confirmation of receipt of the order follows immediately after the order has been sent and does not constitute acceptance of the contract. We can accept the offer within five working days by sending an order confirmation or the dispatch of the goods (dispatch confirmation).
2. Contracting Party
The contract is concluded with us, the company Alber-Bischoff:
Sales tax identification number: DE813364030
Owner: Dipl. Oec. Univ. Andrea Alber-Bischoff
All prices are in Euro, include VAT at the current rate of 16% and are plus shipping costs. In each case the price applies at the time of the order.
4. Payment Arrangements
In the order process you can choose between the payment option "PayPal" or "Prepayment":
PayPal is the online payment service that makes it easy, fast and secure to pay on the internet. To use you create a one-time PayPal account, by depositing his bank or credit card details at PayPal. PayPal uses this data again and again, so that they are not to be entered with every purchase. In addition, there is the possibility to be forwarded directly from the shopping cart via PayPal Express to the online payment service PayPal. In this case, no registration is necessary with us, because you can directly access the PayPal CHECK OUT purchase button to his PayPal account. After successful input of the personal data and the desired delivery address with PayPal, one confirms on our purchase completion page the purchase. When paying with PayPal and PayPal Express, there are no charges for the customer.
By choosing the payment option "Prepayment", the customer will be notified of our bank details with the order confirmation email, with the request within 7 calendar days to transfer the invoice amount stating the order and customer number. As long as the goods are reserved.
Returns are refunded via the payment option selected in the order process. In the case of bank transfer, we require the bank details, stating the account holder, by written and immediate mailing by the customer.
5. Shipping & Delivery Time
In Germany we ship with DHL. The delivery time is about 5-7 working days after receipt of payment. The shipping national is calculated flat rate.
We ship worldwide with Deutsche Post AG and DHL. The delivery time is about 7-10 working days after receipt of payment. The costs for international shipping are calculated according to the weight incl. Packaging. The final shipping costs are calculated during the ordering process and are visible to the customer before completing his payable order.
In the case of cross-border deliveries to non-EU countries, additional charges (such as import sales tax or duty) may be payable by the customer over which we have no control. Also, it can come here through the customs processing to delays.
Larger order quantities or shipping weights as indicated must be requested directly from us and can not be ordered via the online shop.
We reserve the right to refuse orders that exceed commercial quantities.
We participate in a dual system and are registered with the Zentrale Stelle Verpackungsregister (ZSVR).
6. Liability for Defects
If the purchased item is defective, the provisions of the statutory liability for defects shall apply.
7. Retention of Title
Until full payment, the goods remain our property.
You have the right to withdraw from this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has taken possession of the last goods. To exercise your right of withdrawal, you must us (Alber-Bischoff, Innviertel 7, 84567 Perach, Tel .: (+49) 0172 8185661, E-mail: firstname.lastname@example.org) by means of a clear statement (eg a letter or e-mail sent by post) informing you of your decision to withdraw from this contract. You can use the attached model withdrawal form, which is not required. In order to maintain the cancellation period, it is sufficient that you send the notice of the exercise of the right of withdrawal before the expiry of the withdrawal period.
9. Consequences of the Cancellation
If you withdraw from this Agreement, we have selected all payments we have received from you, including delivery charges (except for the additional costs arising from your choosing a different delivery method than the most favorable standard delivery we offer have to repay immediately and at the latest within fourteen days from the date on which the notification of your revocation of this contract has reached us. For this repayment, we use the same means of payment that you used in the original transaction, unless otherwise agreed with you; In no case will you be charged for this repayment fees. We may refuse to repay you until we have the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.
You must return the goods to us immediately and in any event not later than fourteen days from the date on which you inform us of the cancellation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days.
You bear the immediate costs of returning the goods.
You only have to pay for a possible loss in value of the goods, if this loss of value is due to a handling that is not necessary for the examination of the nature, characteristics and functionality of the goods.
10. Withdrawal Form
If you want to revoke the contract, please fill out this form and send it back to:
I / we (*) hereby revoke the contract concluded by me / us (*) for the purchase of the following goods (*) / the provision of the following service (*)
Ordered on (*) ____________ / received on (*) __________________
Name of the consumer (s)
Address of the consumer (s)
Signature of the consumer (s) (only when notified on paper)
(*) Delete as appropriate
11. Data Protection
We store and collect data from the customer within the scope of the contract. Hereby we observe legal regulations.
12. Contract Language / Storage of the Order Text:
The contract is concluded in German or English.
The order text is not stored by us and can not be retrieved after the completion of the order process. However, you can print out your order data immediately after sending the order.
13. Electronic Communication
You agree that the contract-related communication can be done electronically.
These Terms and the mention of legal regulations refer to German law, unless they contradict mandatory protective regulations of the respective consumer country.
15. Online Dispute Resolution
The EU Commission offers the option of online dispute resolution on an online platform operated by it. This platform can be reached via the external link http://ec.europa.eu/consumers/odr. We are not obliged to participate in arbitration proceedings and unfortunately cannot offer participation in such proceedings.